First-time candidates or those whose last registration was more than 5 years ago will need to register.
For registration, you must make an appointment for the candidate to visit the Employment Pass Services Centre (EPSC).
If the candidate does not need to register, we will deliver the card 4 working days after checking the documents.
The authorised recipients will get an SMS or email with the delivery details at least 1 working day before the delivery.
After two unsuccessful deliveries, you’ll have to collect the card at EPSC.
The candidate or an authorised person can collect it 3 working days after the second attempted delivery. Bring along these documents for the visit: If the candidate holds an existing pass for work or long-term stay in Singapore, you need to return the old card.
For a work pass or long term pass issued by MOM, mail it back to the Work Pass Division, Ministry of Manpower, 18 Havelock Road, Singapore 059764.